Privacy notice
We handle your request details with care. This page explains what we collect, how it’s used, and your options.
What we collect when you request details
Only what we need to respond.
Contact and request detailsSo we can respond
When you submit a request, we collect details like your name, email, phone number, preferred date, traveler count, and the message you send.
Optional preferencesYour notes, your control
If you share accessibility notes, departure city, budget range, or preferred contact method, we use those to tailor our guidance and confirm suitability.
How we use your information
Purpose-led and straightforward.
Respond to your requestAvailability & next steps
We use your details to confirm the experience and send timing, meeting guidance, and preparation notes.
Support during planningQuestions and adjustments
We may contact you to clarify logistics or address accessibility and group needs you noted.
Operational careQuality and safety
We use information to maintain accurate records of requests and improve the reliability of responses.
Your choices
Control over updates and access.
Email updatesOnly with your consent
If you opt in, we’ll send confirmation and helpful travel information. You can opt out later.
Request supportReach out for help
If you need corrections or guidance about a request, contact our support team via the help page.
Note: Specific tour details and meeting guidance are shared only to the extent needed to arrange your experience.